Privacy Policy

Last updated:

1. Scope of Information Collected

When you submit inquiries via our website form, email, or telephone regarding contract manufacturing (OEM/ODM) services, we may collect your name, company name, job title, phone number, email address, target distribution markets, and product customization requirements.

Adhering to the principles of legality, fairness, and necessity, we collect only commercial contact details directly relevant to project feasibility assessment. We do not solicit or collect irrelevant personal data.

2. Purpose of Processing

Collected details are utilized exclusively to evaluate manufacturing feasibility, calculate minimum order quantities (MOQs) and cost estimates, arrange sample testing and dispatch, and follow up on commercial cooperation.

ATXA never sells, leases, trades, or discloses client commercial information or contact records to unauthorized third parties without prior explicit authorization.

3. Commercial Confidentiality & Formula Protection

Client-provided proprietary formulations, ingredient parameters, packaging artwork concepts, and commercial contract terms are treated as strictly confidential trade secrets. We maintain physical, technical, and administrative controls to prevent unauthorized access or disclosure.

Prior to exchanging technical specifications, bilateral legally binding Non-Disclosure Agreements (NDAs) are executed upon request.

4. Language Selection & Technical Data

Language selection is URL-based (for example /en or /zh). We do not use cookies or local storage for browsing sessions or multilingual switching.

We do not conduct cross-site tracking, behavioral profiling, or advertising targeting.

5. Data Retention & Client Rights

Commercial inquiry details and project records are retained only for the period necessary to fulfill cooperation purposes or statutory compliance obligations.

Under applicable data protection laws, you retain the right to inspect, update, rectify, or request the deletion of your submitted information by contacting our data team.

6. Policy Updates & Contact Details

ATXA reserves the right to amend this Privacy Policy in response to regulatory updates or operational requirements.

Data Controller: Guangdong Aitaxin'an Biotechnology Co., Ltd.

Address: Building 4, Jinshan Industrial Park, Panyu, Guangzhou, China

Phone: +86 20 3114 4203

Email: sales@atxa.com.cn

Send OEM/ODM Inquiry